Terms of Service

These Terms of Service ("Terms") govern your use of the Austin Water Damage Restoration website and any related services we provide. By accessing the website, calling our office, or requesting service, you agree to these Terms.

Services

We provide emergency water damage mitigation, structural drying, mold remediation, and related restoration services in the greater Austin, TX area. All work is performed under a written work authorization signed at the job site. Pricing, scope, and timing are confirmed in that authorization, not on this website.

Estimates & Insurance

Free on-site assessments are provided for emergency mitigation. We bill insurance carriers directly when authorized by the property owner. The property owner remains ultimately responsible for any amounts not covered by their insurer, including deductibles, non-covered items, and depreciation.

Website Use

The content on this website is provided for general informational purposes only and does not constitute professional advice for any specific situation. You may not:

• Reproduce, copy, or republish site content without written permission.
• Use the site to transmit unlawful, harassing, or malicious content.
• Attempt to gain unauthorized access to any portion of the site or its systems.

Intellectual Property

All trademarks, logos, photos, and original text on this site are the property of Austin Water Damage Restoration or its licensors and are protected by applicable intellectual property laws.

Disclaimers

The website is provided "as is" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or free of harmful components.

Limitation of Liability

To the maximum extent permitted by law, Austin Water Damage Restoration, its owners, and employees are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website. Service liability is governed exclusively by the signed work authorization for that job.

Communications & Call Records

By providing a phone number or submitting a contact form, you consent to receive calls and text messages from us regarding your service inquiry. Standard message and data rates may apply. Calls to our office may be recorded for quality and dispatch purposes.

Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles. Exclusive venue for any dispute is the state or federal courts located in Travis County, Texas.

Changes

We may update these Terms at any time. Continued use of the website after changes take effect constitutes acceptance of the revised Terms.

Contact

Austin Water Damage Restoration
Phone: (737) 265-4288